Etihad Airways (EY)’ head office is located in Abu Dhabi. There is also the airline’s corporate hub, which manages the airline’s global operation, strategic partnerships, and customer support. The airline is known for its luxury air travel experience and quality service on board, which ensures comfort at every step of the travel.
Whether you are a passenger, corporate client, or travel partner, understanding where and how to contact the Etihad Airways main office can help you receive timely assistance.
Etihad Airways Corporate Office and Headquarters Details
The Etihad Airways head office in Abu Dhabi, United Arab Emirates, is the central hub for managing the airline’s international operations. Passengers traveling to and from Abu Dhabi can refer to the table below for detailed contact information:
| Information Type | Contact Details |
|---|---|
| Address / Location | Etihad Airways Centre, New Airport Road, Khalifa City A, Abu Dhabi, United Arab Emirates |
| Etihad Airways Head Office Address in Abu Dhabi | Khalifa City A, Near Abu Dhabi International Airport |
| Customer Service | (888) 8 ETIHAD |
| Etihad Airways Head Office Contact Number | 971 2 511 0000 |
| Etihad Airways Head Office Email Address | guest@etihad.ae |
| Official Website | https://www.etihad.com/ |
| Working Hours | 24 hours, Monday to Sunday |
| Social Media Links | Facebook: https://www.facebook.com/etihad Twitter: https://x.com/etihad Instagram: https://www.instagram.com/etihad/ YouTube: https://www.youtube.com/EtihadAirways |
For those searching for the Etihad Airways office near me, the airline operates regional offices across major international cities, which are also the airline’s primary hubs. These include London, New York, Chicago, Los Angeles, Sydney, and Dubai, making it easy for passengers to receive travel support.
Services and Queries Handled by Etihad Airways Head Office
The Etihad Airways main office in Abu Dhabi offers a host of travel services catering not only to passengers but also to travel agencies and corporate partners.
Below is a tangible highlighting the essential travel services managed by the Etihad Airways head office:
| New bookings, rebookings, or cancellations | Assistance with eligible refund requests |
| Baggage support | Special travel arrangements for business |
| Etihad Guest Loyalty Program | Group and charter booking assistance |
| Special assistance and accessibility services | Handles commissions and inventory access for travel agencies |
| Corporate partnerships and media requests | Name correction and name change on the flight ticket |
| Excess baggage allowance | Pet travel assistance |
| Unaccompanied minor service | Requests related to medical needs |
| Travel assistance for unaccompanied minors | Flight upgrade requests |
Etihad Airways Executive Customer Support Contacts
Passengers can reach the airline’s executive team, which handles the customer service functions through multiple channels for quick resolution of queries.
| Service Type | Contact Method |
|---|---|
| General Inquiries | Online contact form via etihad.com |
| Flight Bookings & Assistance | 971 2 511 0000 (24/7) |
| Baggage and Refund Queries | guest@etihad.ae |
| Corporate & Media Relations | mediarelations@etihad.ae |
| Etihad Guest Loyalty Support | etihadguest@etihadguest.com |
If unable to contact, passengers can also use the Etihad Airways mobile app for instant services like seat selection, check-in, and real-time flight updates.
Etihad Airways Main Office Map
The Etihad Airways corporate office is located within the complex of Abu Dhabi International Airport. Passengers visiting the Etihad Airways head office in Abu Dhabi, UAE, can easily find it using the interactive map below:
Here is a list of Etihad Airways Offices.
The Etihad Airways corporate office in Abu Dhabi is not only the command centre of the airline’s operations but also manages the customer travel experiences.
Whether you want to book a last-minute flight, want to upgrade to business class, or correct the name on the flight ticket, the office ensures reliable support and clear communication at every step.
FAQs
The Etihad Airways head office is located in Khalifa City A, New Airport Road, Abu Dhabi, United Arab Emirates.
You can contact the Etihad Airways head office at +971 2 511 0000 for general inquiries and customer assistance.
For any official correspondence, passengers can reach Etihad Airways via guest@etihad.ae.
Yes, the Etihad Airways corporate office operates 24 hours a day, seven days a week.

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