United Airlines (UA) came into existence after the amalgamation of numerous carriers in the 1920s. It is operating as a leading air operator in America. Its operations are managed via the United Airlines Corporate Office, located in Willis Tower (formerly Sears Tower) at 233 S. Wacker Drive, Chicago, Illinois.
The airline has a total of 8 hubs situated in Denver, Newark, San Francisco, Guam, Washington-Dulles, Houston, and Los Angeles. It has also ranked as one of the largest airlines in the world in terms of fleet size, passengers served, and revenue generated.
Being a top-notch air operator, United Air Lines, Inc. is known for offering flier-centric services such as flexible policies, reasonably-priced airfares, special discounts, and more. For offering these, its corporate office in Chicago assumes a central role.
United Airlines Corporate Office Details
United Airlines’ headquarters is the sole body that centrally manages its air travel operations. Be it passenger flights, freight facilities, or mechanical concerns, the head office team takes the necessary actions to keep these on track. Besides, the headquarters also ensures that all flight/travel policies are regulated and global guidelines, i.e., TSA rules, are well-implemented.
In case customers want to reach out to the headquarters for any specific issue, i.e., pending complaints or requests, they can consider the contact details given in the following table:
| Address: | Willis Tower (formerly Sears Tower) at 233 S. Wacker Drive, Chicago, Illinois |
| Phone Number: | (800) 864-8331 |
| Email Address: | customercare@united.com |
| Website: | https://www.united.com/ |
| Social Media: | Facebook: https://www.facebook.com/United/ Twitter: https://twitter.com/united Instagram: https://www.instagram.com/united/ LinkedIn: https://www.linkedin.com/company/united-airlines/ YouTube: https://www.youtube.com/united TikTok: https://www.tiktok.com/@united |
United Airlines Headquarters’ Location
To know the corporate office’s location and directions, travelers can utilize the map below. It will tell the exact total distance from the current location to the headquarters’ office. In addition to this, one can make the best of this map to find the shortest route as well as the appropriate transportation points.
Mon Open 8:00 AM – 5:00 PM
Tue Open 8:00 AM – 5:00 PM
Wed Open 8:00 AM – 5:00 PM
Thu Open 8:00 AM – 5:00 PM
Fri Open 8:00 AM – 5:00 PM
Sat Closed
Sun Closed
United Airlines Executive Customer Service Contacts
United Airlines has specific customer service contacts for each type of query to speed up the process of resolving it. Passengers can choose to dial the number according to their concerns and get adequate solutions.
| Query/Concern Type | Contact Numbers |
|---|---|
| Group Travel: | 1-800-426-1122 (United States, Canada) |
| Baggage Issues: | 1-800-335-2247 (US, Canada) 001-866-563-3244 (For other countries) +800-33-55-2247 (With country access code/for Europe and Asia Pacific) |
| New Reservations: | 1-800-864-8331 (Press 2) |
| Assistance for Existing Bookings: | 1-800-864-8331 (Press 3) |
| Flight Status: | 1-800-824-6200 |
| MileagePlus: | 1-800-421-4655 (Available between 7:00 A.M. and 12:00 A.M., Monday to Sunday) |
| Accessibility Helpdesk (24 hours): | TDD/TTY: 1-800-323-0170 |
| Receipt and Other Related Services: | 1-800-490-2021 |
Note: On its website, UA has special numbers for language/region-specific queries.
How to Resolve a Problem with United Airlines?
With United Airlines, passengers get multiple modes to connect regarding pre-travel and post-travel concerns/problems. For quick solutions, they can choose to contact United officials via phone calls. The United Airlines headquarters address should be utilized for a visit.
Detailed information about the methods to find solutions and resolve issues with UA has been given here:
- Online Form: The website has the “Help Center” option through which passengers can choose the relevant issue they are facing and fill out the form available.
- Via Phone Calls: United Airlines has dedicated phone lines to resolve a problem.
- Airport/City Office Visits: In case a flyer’s issue/complaint is precise and personal assistance is desirable, they can head to the nearest airport/city office.
Be it quick information about the policies or assistance regarding compensation, a flier can dial the phone numbers or pay a visit to the office. The United Airlines corporate office attempts to manage such concerns in addition to providing flight services and information regarding these.
FAQs
United Airlines is headquartered at the Willis Tower (formerly known as the Sears Tower), located at 233 S. Wacker Drive Chicago, Illinois 60606 United States.
You can reach United Airlines customer service by calling (800) 864-8331.
For customer inquiries, you can email customer care at customercare@united.com.
For baggage issues, use the United’s Central Baggage Service number 1-800-335-2247 (US, Canada) and 001-866-563-3244 (Others).

United Airlines Paris Office in France
United Airlines Lagos Office in Nigeria
United Airlines Dhaka Office in Bangladesh
United Airlines Dallas Office in USA
United Airlines Santo Domingo Office in Dominican Republic
United Airlines Port of Spain Office in Trinidad & Tobago
United Airlines Newark Office in New Jersey (NJ)
United Airlines Mumbai Office in India