Aeromexico’s Headquarters is located in Mexico City, Mexico. For this Mexico’s flagship airline, it serves as the main operational hub. The carrier’s senior staff oversees global operations in North America, Europe, Asia, and Latin America. In addition, crucial decisions related to network planning, customer experience, and partnerships are handled at this office.

Details of Aeromexico Headquarters

To reach out to the senior staff of Aeromexico, its head office can be contacted. The details of this location are mentioned below.

Address:Torre MAPFRE, Paseo de la Reforma 243, Colonia Cuauhtémoc, 06500 Mexico City, Mexico.
Contact Number:+00 (52) 51 33 40 00, 1-800-237-6639 (Call Center)
Email ID:For investor relations:
dmedellin@aeromexico.com
aminvestorrelations@aeromexico.com
lmedinag@aeromexico.com
Office Hours:Monday–Friday, 9:00 AM – 6:00 PM
Websitehttps://aeromexico.com/
Facebook:https://www.facebook.com/AeromexicoMX
Twitter:https://x.com/aeromexico
Instagram:https://www.instagram.com/aeromexico
LinkedIn:https://www.linkedin.com/company/aeromexico
YouTube:https://www.youtube.com/@Aeromexico

Aeromexico Executive Details

Aeromexico Airlines is led by talented professionals who contribute to maintaining high service standards. As of now, there are 14 directors at Aeromexico’s main office. A few of them are mentioned below.

NameDesignation
Javier de Arrigunaga Gómez del CampoChairman of the Executive Board
Andrés Conesa LabastidaChief Executive Officer & Board Member
Donald MoakBoard Member 
Antonio Cosío PandoBoard Member
Luis Fernando de la Calle PardoBoard Member 
Eduardo HaroBoard Member

Aeromexico Contact Numbers by Country

Along with the Aeromexico Headquarters phone number, passengers can also access country-specific customer service details. The airline also offers easy access to its various Aeromexico City Offices so that passengers can get in touch with its executives individually.

For country-based contact numbers, consider the table below:

Country/RegionPhone Number
Mexico(55) 5133 4000
Other Regions of Mexico0155 5133 4000
Canada and the United StatesFor General Queries: 1-800-237-6639
Group Bookings: 1-800-800-9999
AM With You: 1-855-332-1455
Agencies: 1-877-262-0455
Ecuador1 800 000 227
China86 21 6466 8099
The Savior800 61 05
Guatemala1 800 835 0269
Chili800 392 674
Honduras800 2791 9025
Japan0570 783 057
Peru0 800 745 36
Costa Rica0 800 052 1447
Nicaragua001 800 2260294
Italy800 147 484
France0800 916 754
Belize00 1800 0162143
Republic of Ireland1800 855 474
Netherlands0800 0224008
Dominican Republic1 888 7600 141
Argentina0 800 2667 102
Panama800 052 1373
Colombia1 800 0114 687
Brazil0800 891 7512
The United Kingdom0800 9775 533
South Korea82 2 754 6336
Venezuela800 162 7351
Spain900 995 282

Note: The airline also offers easy access to its various ticket offices.

Issues Handled at Aeromexico Corporate Office

The main office of Aeromexico assists its visitors with every travel-related query. By communicating with the present staff, they can get reliable guidance for queries.

Baggage policies and carry-on guidelinesTicket cancellations and rebooking assistance
Changes to travel dates/route/itinerariesChanges for additional/overweight baggage
Flight reservationsSupport for lost/delayed/damaged luggage
Refund requestsSeat upgrades
Special meal requestsCompensation-related claims
Travel documentsMedical travel support

Map of Aeromexico Head Office

Using the interactive map of Aeromexico Corporate Office, a visitor can reach this location. This tool enables them to get accurate directions as well as nearby parking areas.

Through the guidance of the Aeromexico Head Office senior staff, a visitor can get valuable support. At this office, they can clear every doubt about their flights and other travel-related concerns.

FAQs

How do I contact Aeromexico’s headquarters office?

Connect with the Aeromexico Headquarters via the phone number +00 (52) 51 33 40 00.

What is the location of Aeromexico’s Headquarters?

The location of Aeromexico’s Headquarters is Torre MAPFRE, Paseo de la Reforma 243, Colonia Cuauhtémoc, 06500 Mexico City, Mexico.

Can I reach Aeromexico customer service via text?

Travelers can find the city-centric email ID and phone number of Aeromexico to connect via text.

Can I book tickets at Aeromexico’s Head Office?

Yes, flyers can book tickets at the main office of Aeromexico.

How does Aeromexico’s main office handle compensation claims?

The corporate office of Aeromexico manages compensation requests related to delays, cancellations, or service disruptions.